Ford Mustang assembly line non-start defect / Motorola Boynton Beach pager manufacturing

Appears in 1 lecture.

Appearances across the corpus

TQI_S2018_07 · Total Quality Improvement, Spring 2018 · §9.p6

Brief reference-back to prior class. Two cases in one paragraph: the Mustang push-out and the Boynton Beach no-rework policy.

Any other questions? Did I tell you the story about the Ford Mustangs and pushing them out? I did, okay, fine. I actually had a slide of that — the Ford Mustang plant where if the cars didn't start they had to push them out. The manager said you've got to push them rather than bring in a tow motor. And the Boynton Beach where the manager says no more rework facility, you're going to fix the problem rather than make five percent bad parts.