`General Motors Linden New Jersey locating pin failure`

Former LFM student Bill Fonte called Tom in to diagnose welding defects at GM's Linden, NJ plant. On-site walkthrough revealed (a) oil contamination preventing electrical ground, (b) a worn hardened-steel locating pin causing fixture slippage, (c) unnecessary galvanizing on an interior hinge causing frosty welds. Each defect was a "hundred dollar bill on the floor" visible to anyone who would walk the line.

If you go and ask for images of quality on Google, this is the garbage you get. What's the content in that? This one has got words in it, Six Sigma — that's a little more content. This image has quality surrounded by a bunch of circles, it looks like a baby's toy. This is why some people say there is nothing of substance to total quality management. In fact there are some things of principle in total quality management. Total quality management also includes total productive maintenance, and I've got some pictures of commercial locating pins.