Massachusetts lemon-law case against General Motors

Appears in 1 lecture.

Appearances across the corpus

CS_Su2012_05 · Codes and Standards, Summer 2012 · §8.p7

Single-sentence parenthetical aside — Tom mentions he previously took a car to MA lemon-law arbitration and won against GM. Used as backdrop to threatening Ford with the same.

I bring it in, they say, oh, it needs a new compressor, but Ford doesn't have any. I said, what do you mean Ford doesn't have any? I haven't heard they quit selling Tauruses. They had found a problem in the production. Lots of these compressors weren't working, and they were making sure all the new ones they had fixed were going to production, so they could sell cars. Those of us who bought a car in February — tough luck. They said, oh well, we may have a compressor for you in a couple of months. Gee, I can run my air conditioner in September? I said, the car is under warranty, I suggest you get me a whole new air conditioner or a whole new car if you like — this could be a Massachusetts lemon law. I did take a car in once back in the 1980s and won against General Motors. They finally got me a compressor — it was early June.