IBM PowerPoint executive meetings / TQM training

For business-type things, there is one module on TQM. When I was department head I was talking to a bunch of undergraduates — I had actually taken TQM when I was a student at the Sloan School. I took the senior executives program at Sloan School in 1988, and I was head of what they called Leaders for Manufacturing, which is joint with Sloan, and they were big on Total Quality Management. I said to the students, anybody know what TQM is? And one student in the back says, "It's BS." I said, well, you may be right, but why did the CEOs of some of the largest corporations in the country give the University Challenge to six of the top universities? I think Stanford and MIT, and I don't remember the others.