Ford F-150 plant labor constraint

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TQI_S2018_04 · Total Quality Improvement, Spring 2018 · §1.p1

Tom's go-to counterexample to theory of constraints. The foreman tells him the bottleneck is people, not machines — undermining the textbook ToC framing.

So we were talking about theory of constraints. I gave the example of the Ford F-150 plant where they were trying to operate under theory of constraints — where you have some manufacturing bottleneck, some machine that slows things down. I asked the foreman where the bottleneck was, and he said, "Well, it's the people, where I put the people." It wasn't the machine, it was the people that were the bottleneck. Some people work faster than others.